My policy is with a Broker, can I use “MyCOLFIRE”?
If your COLFIRE policy is through a Broker, please contact them directly for assistance.
What are the benefits for renewing with “MyCOLFIRE”?
Fully renew your policy and immediately receive your renewal documents using your credit or visa debit card. Report your claims online View and be able to print all documents related to your policy. Send us messages View your premiums and discounts Upload new address and contact information, DP, Certified Copy of Ownership, Letters of incorporation, Annual Returns, Proof of Payment
Can I make changes to my policy online?
Send us a message via “MyCOLFIRE” with your instructions for the required change OR contact us directly for more information via our toll free number 800-CARE(2273).
Can I add roadside assistance?
Send us a message via “MyCOLFIRE” with your instructions for the required change OR contact us directly for more information via our toll free number 800-CARE(2273).
Can I report my claim using “MyCOLFIRE”?
Yes, Feel free to Log in and click on the “Start a new Claim” button
My policy has lapsed, how can I renew online?
Feel free to Log in to “MyCOLFIRE” and click on the “Policy Center” to view your policies due for renewal. Ensure to have your email address, policy number, driver’s permit number ready.
How will I get my documents, especially my certificate?
All policy documents will be available on “MyCOLFIRE” once your payment is successful. Also your policy documents will be emailed to the email address used to create your Account. The Certificate of Insurance issued is a valid policy document which is in the format required by the Insurance Act. Feel free to print your certificate in colour for safe keeping.
Can I pay for 60/40 online?
Contact us directly on “MyCOLFIRE” using the “Send us a Message” link for more information on our payment plan, or via our toll free number 800- CARE(2273).
Can I pay my policy in instalments online?
Contact us directly on “MyCOLFIRE” using the “Send us a Message” link for more information on our payment plan and premium financing options, or via our toll free number 800- CARE(2273).